Chelsea Eagle is the director of public relations at Walt Disney World Resort in Orlando, Florida. She has a Master of Business Administration and Bachelor of Science in Information, Communication & Technology from Florida State University.

Chelsea joined the Walt Disney World team in Orlando, Florida in March 2019. As a senior manager with the public affairs team, she supported efforts to enhance and protect the company’s reputation and developed communications strategies for several major areas of the business, including operations for Walt Disney World’s four major theme parks. Chelsea also led high-profile communications response during the historic COVID-19 pandemic, helping to set industry standards for new health and safety guidelines. In October 2023, Chelsea was promoted to director of public relations at Walt Disney World, where now she leads a team of creative strategists to generate hype about new products and offerings and helps deliver business results for the entire Resort.

More than a decade ago, Chelsea first began her communications career when she joined the health, sports and fitness public relations firm, 180 Communications, in Tallahassee, Florida. During her time at 180, she learned the foundation of a successful outreach program and fell in love with the field of public relations. She later joined nonprofit advocacy group Disability Rights Florida, where she made significant updates to the organization’s online donation process and further sharpened her HTML skills.

In 2013, Chelsea joined the Florida Department of Business and Professional Regulation (DBPR) communications team, serving in progressive roles as public information officer, deputy director of communications and, finally, director of communications for the agency. As leader of the DBPR communications office, Chelsea restructured and led a team of creative professionals from a variety of backgrounds, served as the agency’s lead spokesperson, cultivated positive relationships with both political and consumer reporters, and successfully set new agency records on numerous recurring programs and initiatives. Then in September 2016, Chelsea joined the Florida Department of Revenue communications team where she led communications efforts for more than 5,000 employees, redirected the agency’s media strategies, developed and implemented department-wide media policies and created internal tracking systems to facilitate measuring of media inquiries. After displaying success in identifying internal efficiencies and cost savings, Chelsea was appointed to serve as the Department’s chief performance officer in January 2018. In this role, she made several data-driven recommendations to executive leadership that led to lower program costs and the centralization of critical support services like IT.

Chelsea is a certified Project Management Professional (PMP) as well as a current member of the international Project Management Institute (PMI) and the Public Relations Society of America (PRSA) Orlando Chapter. She is a graduate of Leadership Orlando Class 104 and recently served in leadership capacities with the PRSA Sunshine District and PRSA Orlando Chapter. She is a lifetime member of Sigma Alpha Lambda, National Leadership and Honors Organization, and Phi Sigma Theta, National Honor Society. Outside of work, Chelsea can typically be found golfing with her husband, cheering on the Florida State Seminoles, or exploring Disney theme parks with family and friends.

Passions:

• Public Relations
• Crisis Communications
• Public Affairs
• Project Management
• Strategic Planning
• Organizational Management
• Data Visualization
• Process Improvement
• Graphic Design
• Marketing/Marketing collateral
• Print, Digital and Video Media
• Leadership & Team Development
• Writing/Editing
• Event Planning
• Web Design/Basic Coding
• Social Media Management