Chelsea Eagle is senior manager of communications for Walt Disney World Resort in Orlando, Florida. She has a Master of Business Administration and Bachelor of Science in Information, Communication & Technology from Florida State University.

Since March 2019, Chelsea has been a critical member of the Walt Disney World public affairs team in Orlando, Florida. Here, she supports efforts to enhance and protect the company’s reputation and currently develops communications strategies for several major bodies of work, including operations for Walt Disney World’s four major theme parks. As a reputation protector, Chelsea manages several large-scale issues, serves on the team’s 24/7 emergency communications team, and helps to influence business decisions in the interest of the company’s core reputation drivers. She’s also successfully pitched numerous stories to local beat reporters to promote Walt Disney World Resort’s impactful community programs and deeply-rooted philanthropic efforts.

Chelsea first began her communications career by joining the health, sports and fitness public relations firm, 180 Communications. During her time at 180, she learned the foundation of a successful outreach program and fell in love with the field of public relations. She later joined nonprofit advocacy group Disability Rights Florida, where she made significant updates to the organization’s online donation process and further sharpened her HTML skills.

In 2013, Chelsea joined the Florida Department of Business and Professional Regulation (DBPR), serving as the public information officer, deputy director of communications and director of communications for the agency. As leader of the DBPR communications office, Chelsea restructured and led a team of creative professionals from a variety of backgrounds, served as the agency’s lead spokesperson, cultivated positive relationships with local, state and national reporters, and successfully set new agency records on numerous recurring programs and initiatives. Then in September 2016, Chelsea joined the Florida Department of Revenue’s communications team as deputy communications director where she led communications efforts for more than 5,000 employees, redirected the agency’s media strategies, developed and implemented department-wide media policies and created internal tracking systems to facilitate measuring of media inquiries. After displaying success in identifying internal efficiencies and cost savings, Chelsea was appointed to serve as the Department’s chief performance officer in January 2018. In this role, she made several data-driven recommendations to executive leadership that led to lower program costs and the centralization of critical support services, like IT.

Chelsea is a certified Project Management Professional (PMP) as well as a current member of the international Project Management Institute (PMI), PMI Tallahassee Chapter and the Florida Public Relations Association (FPRA) Capital Chapter. She is also a lifetime member of Sigma Alpha Lambda, National Leadership and Honors Organization, and Phi Sigma Theta, National Honor Society.

Passions:

• Crisis Communications
• Public Affairs
• Project Management
• Strategic Planning
• Data Visualization
• Process Improvement
• Graphic Design
• Marketing/Marketing collateral
• Print, Digital and Video Media
• Leadership
• Organizational Management
• Writing/Editing
• Event Planning
• Web Design/Basic Coding
• Social Media Management